877b Privacy Policy – How We Handle Your Personal Data

1Introduction

This Privacy Policy ("Policy") describes how 877b ("877b", "we", "us", "our") collects, uses, stores, shares, and protects personal information provided by users ("you", "your") of the 877b website and platform ("Platform"). This Policy applies to all users of the 877b Platform, regardless of the device or method of access used, and should be read alongside the 877b Terms and Conditions.

By accessing or using the 877b Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you should not access or use the 877b Platform. We encourage you to review this Policy periodically, as it may be updated from time to time.

2Information We Collect

877b collects personal information from you when you register an account, make a deposit or withdrawal, contact our support team, or use any feature of the Platform. The categories of personal information we collect include:

3How We Use Your Information

877b uses the personal information we collect only for legitimate purposes directly related to operating the Platform and providing our services to Bangladesh players. Specifically, we use your data for the following purposes:

• Account creation and management: to register your account, verify your identity, maintain your account balance, and process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Platform delivery: to allow you to place bets, play casino games, access promotions, and use all features of the 877b Platform on your mobile device.
• KYC and age verification: to fulfil our obligations to verify that all 877b users are aged 21 or above and to comply with applicable anti-money laundering requirements.
• Fraud prevention and platform security: to detect and prevent fraudulent transactions, multi-accounting, collusion, and other prohibited activities that may harm 877b or other users.
• Customer support: to respond to your queries, complaints, and account-related requests in a timely and accurate manner. Support is available 24/7 via email at [email protected].
• Responsible gaming monitoring: to identify patterns of behaviour that may indicate a player is experiencing gambling-related harm and to proactively offer responsible gaming tools and support where appropriate.

4Legal Basis for Processing

877b processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is processed:

• Contractual necessity: processing is necessary to perform our contract with you — namely, to provide the betting and casino services you have agreed to use under our Terms and Conditions.
• Legal obligation: processing is necessary to comply with applicable laws and regulations, including KYC requirements, age verification obligations, and anti-money laundering rules.
• Legitimate interests: processing is necessary for purposes of fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your data protection rights.
• Consent: where we send you marketing communications or optional service updates, we do so on the basis of your consent, which you may withdraw at any time by contacting [email protected].

5Sharing Your Information

877b does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited and necessary circumstances:

• Game and platform providers: we share session and account identifiers with our third-party game suppliers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) solely to facilitate game delivery and results verification.
• Payment processors: we share the minimum necessary financial information with bKash, Nagad, Rocket, and Upay to process your deposit and withdrawal requests. These providers operate under their own privacy policies.
• Legal authorities: we may disclose your personal data to law enforcement, regulatory bodies, or other authorised authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 877b or others.
• Fraud prevention services: we may share limited data with specialist anti-fraud and responsible gaming monitoring services to protect the integrity of the Platform and its users.

877b requires all third parties who receive personal data to implement appropriate technical and organisational security measures and to process such data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own independent purposes without your separate consent.

6Payment Data and Mobile Wallet Security

877b supports deposits and withdrawals for Bangladesh players via bKash, Nagad, Rocket, and Upay. When you conduct a financial transaction on the 877b Platform, we collect transaction reference numbers, wallet identifiers, transaction amounts, and timestamps. We do not store full wallet PINs, passwords, or one-time verification codes on our systems at any point.

All payment data transmitted between your device and the 877b Platform is encrypted using SSL (Secure Socket Layer) technology. Payment instructions are passed directly to the relevant mobile wallet provider via their secure API; 877b does not act as an intermediary holding or processing raw payment credentials on behalf of any wallet provider.

7Cookies and Tracking Technologies

The 877b Platform uses cookies and similar tracking technologies to improve the functionality of the Platform and to understand how users interact with it. The types of cookies we use include:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication tokens, language preference settings, and security cookies. They cannot be disabled.
• Analytics cookies: used to collect anonymised data about how users navigate the Platform, which pages are visited most frequently, and where users encounter errors. This data helps us improve Platform performance.
• Functional cookies: used to remember your preferences (such as your language setting) between sessions, so you do not need to reconfigure them each time you visit the Platform.

Most mobile browsers allow you to control cookie settings through your browser's privacy or settings menu. However, disabling essential cookies may prevent certain features of the 877b Platform from functioning correctly. 877b does not use cookies to track your activity on other websites outside the Platform.

8Data Retention

877b retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. In practice, this means account registration data and transaction records are retained for a minimum of five years from the date of your last account activity, in order to comply with applicable anti-money laundering requirements.

If you request account closure, 877b will delete or anonymise your personal data following the expiry of the applicable retention period, except where retention is required by law or where data is needed to resolve an outstanding dispute or investigation. Data held for fraud prevention or responsible gaming monitoring purposes may be retained for longer periods where justified.

9Security of Your Data

877b implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the 877b Platform, access controls limiting which 877b personnel can access personal data, regular security reviews of our platform infrastructure, and secure data storage with restricted physical and logical access.

Despite these measures, no online platform can guarantee absolute security. If you believe your 877b account has been compromised, you should contact our support team immediately at [email protected] so that we can take appropriate protective action, including temporarily restricting access to your account while the situation is investigated.

10Your Data Protection Rights

As a user of the 877b Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a clear description of your request:

11Children and Minors

The 877b Platform is strictly for adults aged 21 and above. 877b does not knowingly collect or process personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on the 877b Platform, please contact us at [email protected] so that we may take prompt action. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.

12Third-Party Links and Services

The 877b Platform may contain references to third-party game providers and payment services. 877b is not responsible for the privacy practices of any third-party provider. When you interact with a third-party service (for example, completing a bKash or Nagad transaction via their own interface), you do so subject to that provider's privacy policy. We encourage you to review the privacy policies of any third-party service you use in connection with your 877b account.

13Changes to This Privacy Policy

877b reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the updated Policy on the Platform with a revised effective date. Your continued use of the 877b Platform after any such update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed of any changes. If you have any concerns about a change to this Policy, please contact our support team before continuing to use the Platform.

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to report a privacy concern, please contact the 877b support team. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related requests within 5 business days.

Email: [email protected] (plain text — not a clickable link). All privacy requests should include your registered mobile number for identity verification purposes.